If you have any questions about my products please email me without any hesitation at [email protected]
All refunds/returns/exchanges Majime Knives handmade goods are decided on a case-by-case basis. I want you to be thrilled with your purchase and will do what I can to help you be happy.
Refunds/returns/exchanges for other items can be arranged by e-mailing [email protected]
Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.